The second-hand marketplace Shoppers Express Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Social Media Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category than originally posted because of the remapping.
The platform stated the updated approach better aligns with similar services.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Modifications
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.
